PRIVACY POLICY

 

What type of information do we collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way e.g. personal information entered into our contact form or during email correspondence.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

How do we collect information?

 

We only collect information given by you via our website contact form and through email correspondence with us either directly or via our online contact form.

 

What do we do with this information?

 

We never pass on any personal information to any individual, business or private entity unless required by law. Information is used by Stamford Cuemakers solely for the purpose of providing a service, products and for our own internal records.

We endeavour to store your information securely with access only granted to authorised Stamford Cuemakers personnel.

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

Why do we collect personal information?

 

We collect such Non-personal and Personal Information for the following purposes:

 

  1. To provide and services and products.

  2. To provide our customers with ongoing customer assistance and support.

  3. To be able to contact our customers with general or personalised service-related notices.

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services. 

  5. To comply with any applicable laws and regulations.

 

Communication

 

We only communicate with you via the information provided by you. We may contact you to discuss or update an ongoing enquiry or order.

 

How do we use cookies?

 

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

We use cookies to help track website traffic, such as pages visited, which enables us to tailor our website to offer the best experience. No personal information is used.

Cookies are also used to ensure the Wix.com platform is secure and safe to use.

 

How can I withdraw my consent?

 

If you no longer wish for us to process your personal information, please contact us at info@stamfordcuemakers.co.uk

 

Links

 

Our website contains links to external websites. Please note we are not responsible for the content, security, privacy policies or data protection of these websites and are therefore not included in this privacy policy.

 

Privacy Policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

If you would like to: access, correct, amend or delete any personal information we have about you, you can contact us at info@stamfordcuemakers.co.uk

 

 Registered Company No. 10595193                                 VAT No. 207702334