HOW TO ORDER
Orders can be placed with us directly via phone or email. Email is preferred so there can be no mistakes over specs etc. We can give advice on what spec suits your needs and guide you through any questions you might have.
Once all the order details are confirmed a deposit payment will be needed to confirm and begin the order with the remaining balance payable upon completion prior to shipping.
An approximate lead time will be given for the order before the order is accepted. Lead times are only a guideline for when we expect we will complete the order. The lead time may change depending on the manufacturing process.
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CUSTOM ORDER STATUS
Current status or new orders for cues and cases are below:
Series 1: ORDER BOOKS TEMPORARILY CLOSED - No new orders
Series 2: ORDER BOOKS TEMPORARILY CLOSED - No new orders
Cases: ORDER BOOKS TEMPORARILY CLOSED - No new orders
Repairs / Alterations: ORDER BOOKS TEMPORARILY CLOSED - No new work undertaken
Credit / Debit Card
Postal Order / Bankers Draft
PayPal and Card transactions may carry a surcharge. Any surcharges will be advised by us prior to any payments being made.